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Guide to Episode 104: Mapping Workflows for Greater Clarity


Too often we focus so much on getting the work done that we don’t take time to reflect on whether everyone involved has the same understanding of who does what, when, and in what order. Without clarity and alignment on the workflow, teams experience frustration and regularly find they need to re-do work or revisit decisions. Process mapping is a simple way to gain that clarity and alignment.

This guide contains an overview of the elements of process mapping, instructions for how to map a process (including both a written and video tutorial), an overview of the RAPIDS decision-making matrix and tips for effective mapping.

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