August 22, 2023

269: How Managers Can Improve Their Communication Skills Using AI Technology

Have you had the opportunity to use ChatGPT or other AI tools in your work yet? Have you considered harnessing these tools to improve your communication skills? This conversation might convince you to do so.

Today’s guest is Helen Dayen. Helen is an executive coach with over 15 years of experience in leadership development, relationship management, business development, and executive coaching. She specializes in elevating influential leadership, honing executive presence, building teams, and fostering stronger professional relationships.

In this episode, Helen and I uncover how you can effectively use AI tools like ChatGPT to help you become a better communicator and manager. 

We talk about how to craft better prompts for more appropriate responses, use ChatGPT to help you better prepare for actual conversations, and leverage its features to improve your strategic thinking and decision-making skills.

If you want to learn more about AI and how it can improve your communications, make sure to tune in to this week’s episode to learn more!

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Key Takeaways:

  • (00:00) Intro
  • (02:07) AI as a tool for becoming a better manager
  • (03:58) How to use AI to be a better communicator
  • (06:56) The secret to writing good AI prompts
  • (10:09) How AI can help you communicate better in actual conversations
  • (15:36) The disadvantages of using AI as a communication tool
  • (20:36) How to use AI in meetings to improve the group’s decision making
  • (22:25) How to get your team to use AI to improve their communication skills
  • (26:33) A great manager Helen has worked for
  • (28:12) Keep up with Helen
  • (29:48) [Extended Episode Only] How AI can help you in decision making
  • (33:34) [Extended Episode Only] Tips for avoiding getting bad responses from AI
  • (36:25) [Extended Episode Only] The MOA influencing model explained

Additional Resources:

– Get the extended episode by Joining The Modern Manager Community for just $15 per month

– Read the full transcript here

– Read the related blog article here

– Follow me on Instagram here 

– Visit my website for more here

Connect with Helen Dayen

– Follow her on Instagram here

– Check her out on LinkedIn here

– Visit her website for more information here

*Members of The Modern Manager community can schedule a complimentary coaching session with Helen. In addition, you can receive a 10% discount on all coaching packages.

Get this discount and many other member benefits when you join The Modern Manager Community.


The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.

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