254: Shifting Expectations of Work with Mia Baytop Russell

The COVID-19 pandemic has had a profound impact on the way we work. From hybrid work to workplace culture; from motivation to burnout; from work-life balance to communication; the pandemic changed nearly everything about the workforce. Not only did employees have to navigate these changes, but managers had to drastically adjust the expectations for their teams—and many are still adapting today.

Today’s guest is Mia Russell. Mia has served in various roles across nonprofit, academic, and corporate sectors. Currently, as a lecturer in the Center for Leadership Education at Johns Hopkins University, she teaches leadership and management courses, and her research focuses on the sustainability of well-being, specifically family economic well-being and career/work-related well-being.

We talk about the expectations about work that are changing. We touch on quiet quitting, what employers or bosses can reasonably ask of their people, how all of this ties to burnout and the need to create a healthy balance in life, and so much more.

Five members of the Modern Manager community can get a 30-minute call with Mia to help them identify strategies to reduce organizational factors that promote burnout. Get it when you join the Modern Manager community.

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Read the related blog article: It’s Not Quiet Quitting: What’s Really Going On With Your Team


LinkedIn: https://www.linkedin.com/in/miabrussell

Timestamps & Topics:

  • 00:00 Intro
  • 01:49 Three categories of “Quiet Quitting”
  • 06:17 How are pre-pandemic work expectations different from current expectations?
  • 10:03 How do we meaningfully engage our team members?
  • 15:03 The importance of healthy motivation
  • 17:50 How can we set boundaries to avoid burnout?
  • 23:26 Understanding your values around work and time
  • 27:17 A fantastic boss Mia has worked for
  • 29:09 Keeping up with Mia
  • 30:20 [Extended episode only] How can managers identify team members on the verge of burnout?
  • 38:47 [Extended episode only] Physical versus emotional burnout



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