As managers, emotional intelligence plays an important role in how you interact with your team and make decisions. Being aware of your capabilities, motivations and emotions, and knowing how to act on them, enables you to connect with your colleagues and build a trusting relationship. High emotional intelligence enables managers to more easily accomplish those goals, helping both you and your people thrive at work.
Today’s guest is Robin Hill. Robin is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. He has taught over 300,000 people in more than 195 countries how to build resilience, increased self-awareness and understanding of others.
Robin and I talk about emotional intelligence. He breaks down the components of EQ, including how to better understand yourself so you can develop your emotional intelligence skill set.
Members of the Modern Manager community get Robin’s ‘Working with Mindfulness’ Course, typically $49, for free. The ‘Working with Mindfulness’ course supports the development of a manager’s emotional intelligence by helping them to work more effectively with mindfulness. Get it when you join the Modern Manager community.
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Read the related blog article: How Managers Can Build Their Emotional Intelligence Skill Set
KEEP UP WITH ROBIN
- Emotional intelligence is the ability to use your thoughts and emotions to make quality decisions and build relationships.
- The five elements to emotional intelligence are self awareness, self regulation, empathy, communication, and motivation.
- Self awareness is understanding your strengths and weaknesses. Use an assessment tool like Myers Briggs to learn what you bring to the table and become more aware of how others may differ from you.
- New managers need to be patient with themselves as they gain the skills of EQ over time. Don’t be afraid of reaching out for support along the way.
- Self regulation is working with and managing emotions, so that you can make informed choices about how to behave.
- Anger and frustration are the most common emotions in the workplace. They tend to arise when one of our core values is being transgressed or when confronted with our limitations. Understand your hot button issues to address and reset situations. Become aware of your physical cues for anger so you can employ strategies in those moments to calm yourself down.
- Empathy is seeing things from others’ perspectives, and communication is combining empathy with social skills to connect effectively with others.
- Happiness is not the goal; we want people to feel challenged and appreciated. Communicate how pleased and grateful you are for their work.
- Motivation is the most overlooked element of EQ. Motivation can come internally and externally, and may change depending on many factors, including the time of day. We need to motivate ourselves to develop and use EQ to work most effectively with others.
- Work with Mamie to understand your personality and preferences with the Type-Coach Myers Briggs assessment. Email email@example.com to learn more and for pricing.