December 11, 2018

30: Driving Intentional Culture with Isaac Tolpin

Team culture exists whether you intentionally shape it or not. Many managers organically build a culture based on their own values. But how do you design and transform a culture intentionally – one that delivers greater results for the individual, team and company?

This week I speak with Isaac Tolpin, co-founder of, the #1 Microlearning platform for learner engagement. Isaac and I talk about how to build a culture that enhances results, effective meetings and investing in your team members.

Join the Modern Manager community to Isaac’s free course on building high performing teams and other additional resources to support your learning journey.

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Key Takeaways:

  • To create a learning culture, you need to understand the dreams of your team members and help them grow even if that means they leave your team to pursue their next step.
  • We are most energized when we are learning, improving, growing in exciting directions.
  • Most of what we learn when listening to a speech or attending a training is quickly forgotten. To really create change, you need just in time learning.
  • Culture can’t be created by events. Culture is created by a never ending positive pressure on the right levers of the business.
  • If you’re not living elements of the culture you want to drive, you will never be able to sustain that culture.
  • Use powerful and consistent language to refer to your culture and key values.
  • Culture is the ethos, the unwritten rules, how people behave when no one is looking.
  • To shape a new culture, you need to start with understanding “what is” – both the good and bad.
  • Identify the 3-5 key levers of your business. Levers are those things that will have the most positive impact when activated.
  • Write a key statement that captures the essence of each lever and you feel confident saying over and over again.
  • To go beyond incremental thinking into revolutionary thinking, you need to suspend what you know (or think you know) and think expansively. Schedule time in your calendar to do this.





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