236: Say What Needs To Be Said with Kim Scott

We’ve all heard it a million times, especially as kids: “Be nice!” Most people have been taught that if you don’t have something kind to say, don’t say

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210: Leading with Authenticity with Sabrina Horn

Authenticity at work requires being true to yourself. However, this can be a difficult feat for managers. We often step into the management position believing there is a

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194: Build a Culture of Accountability

Accountability, when done right, isn’t about exerting power or authority. It’s not about enforcing punishments or negative consequences. Instead, it’s about making sure that everyone does what they

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156: Giving and Receiving Feedback with Karen Weeks

Almost everyone universally dislikes giving and receiving feedback. No matter how experienced you are, feedback can still cause anxiety, defensiveness, frustration, disappointment, guilt and many more unpleasant emotions.

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138: Managing Four Types of Accountability

For far too long accountability was measured by time in the office or goals met. As we’ve shifted to virtual work, “face-time” in the office has all but

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112: How to Use Impact, Output, and Process Goals

Goals. Such a small, yet powerful word. So much of our time and energy are spent in pursuit of our goals yet rarely do we pause to consider

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99: Show Authentic and Meaningful Appreciation with Dr. Paul White

Do you ever feel like you’ve shown so much appreciation to someone and yet the recipient doesn’t seem to recognize it? This may be due to a mismatch

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82: Measuring Outcomes Not Outputs with Jeff Gothelf

Why are big tech companies so successful? It’s not just that they create amazing products leveraging the newest technology. According to this week’s guest, it’s how they approach

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73: Tactical and Adaptive Performance with Lindsay McGregor

A rockstar manager does more than make sure timelines are met and goals accomplished. They know how to get an individual or team to do the best work

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35: How to Evaluate Your Team’s Work

I’ve found that most teams don’t often enough pause to reflect on or evaluate the success of the work itself. There is so much to do, that we

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